Complaint Receiving and Resolution Process
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Complaint Receiving and Resolution Process
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Article 1: Resolution Mechanism All complaints from customers will be resolved through negotiation. In cases where an agreement cannot be reached, eit...
Instructions for checking network lock to use eSIM on the device used
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You cannot use an eSIM if your phone does not support eSIM and is locked. In the case of being locked, the only way to be sure that your phone has bee...
How to check eSIM data usage?
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The steps to check your eSIM's data usage is pretty straight forward:Login to your eSIM account on eSIMONE’s website, or application [Available on Goo...
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